Terms of service

As of October 2026. The German version is legally binding.

1. Scope and provider

These terms apply to the LifeButler app and its related services (together “LifeButler”). The provider is CodeWorx UG (haftungsbeschränkt), Paul-Reusch-Str. 23, 86167 Augsburg, Germany (“we”). Conflicting terms of users do not apply.

2. What LifeButler is

LifeButler is an app that lets families, couples, friends, flatmates and clubs organise everyday life together: lists, calendar, tasks, polls, shared costs, contracts, bills, documents, family profiles, an emergency card, a family vault and more. Optional AI features help read documents, search and answer questions about your own data. The current feature set is shown in the app and on the website.

3. Account

• You need a Google account to use LifeButler. You must be at least 16 years old or have your parents' consent.
• Keep your Google account and your device secure. You are responsible for activity under your account to the extent you are at fault.
• You can delete your account in the app at any time (Settings → Your data → Delete account).

4. Groups and roles

• Content is shared in groups (“workspaces”). Whoever creates a group is its owner. Admins manage members and settings, e.g. whether AI features are on.
• The owner covers the group's storage and AI use: the storage of all groups they own counts towards their plan, and AI credits used by members in the group are deducted from the owner's credits.
• Ownership can only be transferred to a member who accepts and whose plan has enough room for the group.
• Items that members create in a group belong to the group and stay available to the other members when someone leaves.

5. Plans, prices and AI credits

LifeButler is available for free and in paid plans. The current plans, prices and features are shown in the app before you buy anything. Currently:

All prices include statutory VAT.

AI credits:

• Reading a document costs 1 credit per page (a photo counts as one page); a question to the butler costs 1 credit. Smart search costs no credits.
• Monthly credits are added at the start of each calendar month. Unused monthly credits carry over into the next month and expire at the end of that month.
• You can buy additional credits as a one-time purchase. Purchased credits don't expire and are only used once the monthly credits are used up.
• Credits cannot be transferred or paid out.

Limits: If storage is full, credits are used up or a plan has ended, we delete nothing. Until you are back within the limits, you can't upload new documents or use AI features in the groups concerned; all content stays readable and exportable.

6. Purchases via Google Play, term and cancellation

• You buy plans and credits in the app through Google Play. Google handles payment, invoicing and refunds; Google Play's terms apply in addition.
• Subscriptions run for one month or one year, as you choose, and renew automatically for the same period unless you cancel before.
• You can cancel a subscription at any time in Google Play (Google Play → Payments & subscriptions). It then ends at the end of the paid period, and you can keep using it until then.
• We announce price changes for running subscriptions in good time through Google Play; you can cancel before they take effect.
• Statutory withdrawal rights remain unaffected. Withdrawal and refunds are handled through Google Play.

7. AI features

• The AI features are optional and switched on by a group's admins. Processing takes place exclusively in EU data centres, and the data is not used to train AI models (details in the privacy policy).
• AI results may be incomplete or wrong. They are suggestions, not tax, legal, financial or medical advice. In particular, check amounts, IBANs, deadlines and cancellation dates before you act or pay.

8. Your content

• Your content stays yours. You only grant us the rights we need to provide LifeButler – to store your content, show it to the members of your groups and, if switched on, process it with the AI features.
• You only upload content you are entitled to and only enter other people's data if you are allowed to.
• LifeButler is not an archive with a retention guarantee. Keep originals of important documents where required by law; you can use the Google Drive backup for an additional copy.

9. What is not allowed

You may not use LifeButler for unlawful content or purposes, harass or spy on others, circumvent security mechanisms, scrape or overload the service, or resell it commercially without our consent. In case of violations we may block content and suspend or terminate accounts after a warning – immediately for serious violations.

10. Availability and changes to the service

We aim for smooth operation but cannot promise uninterrupted availability (e.g. during maintenance or outages at service providers). We keep developing LifeButler and may change features where this is reasonable for you. We won't significantly reduce paid features during a running subscription.

11. Liability

We are liable without limitation for intent and gross negligence, for injury to life, body or health, under the German Product Liability Act and where we have given a guarantee. For slightly negligent breaches of essential contractual obligations (obligations whose fulfilment makes proper performance of the contract possible in the first place and on which you may regularly rely), liability is limited to the typical, foreseeable damage. Otherwise, liability for slight negligence is excluded.

12. Term and termination of the user agreement

The user agreement runs for an indefinite period. You can end it at any time by deleting your account; running subscriptions must also be cancelled in Google Play. We can terminate the free user agreement with two months' notice, and paid subscriptions at the end of the paid period. The right to terminate for good cause remains unaffected. Before we terminate, you get enough time to back up your data.

13. Changes to these terms

We may change these terms when the law or the service changes. We will tell you about changes in the app or by email at least six weeks before they take effect. If you don't object before they take effect, the new terms apply; we will point this out in the notice. If you object, either side may terminate the agreement as of the effective date.

14. Final provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, the mandatory consumer protection rules of the country where you habitually reside remain unaffected. We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board. If a provision is invalid, the rest remains valid.

Questions? Write to [email protected].